InsideSalesLab

I've been working with Aaron for the better part of 4 years now where he has led our sales efforts and growth for CraftJack. Aaron has also been helping to scale up our efforts driven by success metrics. One of Customer Solutions Group's (CSG) hallmarks is their ability to test new products, pitches, and help iron out optimal sales direction. They have done a great job providing CraftJack with customer feedback, push-backs, FAQs, promotional ideas, and new opportunity concepts for our service based on their first-hand knowledge of what the customer wants, needs, and expects.

CSG increased our install base quickly by hiring, training and managing an outsourced telesales group. Their years of telesales experience and willingness to build a custom program helped us tune our sales process as we launched a new product into the market. We were able to double our install base in 6 months using his group to ramp sales.

I can't say enough good things about CSG President Jeff and his team at Customer Solutions Group. In a few short months they delved deeply into Agility's business, uncovered unique insights, and outlined a strategy for taking our business model to the next level

Being a small startup company we needed to find a business partner that could not only perform the testing for the new product but also to guide us through the development stage.Customer Solutions Group did all of that and more. 

Working with the project team CSG refined our rough ideas into a workable, and more importantly, a marketable product. Always supportive and creative, Jeff’s keen business sense helped save us considerable time and effort on the development phase so that we could concentrate on the action items leading to test marketing and product implementation.

CSG is very detail oriented and provided great value to us at Holden Marketing. I would recommend them very highly.